Stop leaving your online reputation to chance. Our automated system generates a steady stream of 5-star reviews on Google and Facebook, protects you from damaging feedback, and turns your reputation into a powerful engine for growth.
Connect
We securely connect to your customer list or payment system. The setup is quick, simple, and requires no technical skill on your part.
Automate
Our system automatically sends out personalized review requests after a customer's purchase or appointment. You just keep doing what you do best
Dominate
Watch as a steady stream of positive reviews boosts your local search ranking, builds trust with new customers, and drives more revenue for your business.
Ready to Become the Top-Rated Business in Your Area?
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"Loved everything so far"
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- Your Name
"My life changed forever"
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Restaurant & Hospitality Online Presence Revitalization
Challenges:
A popular family-owned restaurant was seeing a decline in reservations. Despite excellent food and service, their online presence was defined by a few old, negative reviews, and they had no system to generate new ones.
Solution
POS-Triggered Review Requests: Integrated with their point-of-sale system to automatically send a friendly SMS review request 2 hours after a customer pays their bill.
Feedback Filtering System: Implemented a one-click rating system. Positive ratings (4-5 stars) were directed to Google, while negative feedback (1-3 stars) was sent to a private manager feedback form.
"Live Review" Website Widget: Embedded a widget on their homepage that automatically streamed their latest 4 and 5-star Google reviews, showcasing real-time customer satisfaction.
Centralized Inbox Response: Managed all new reviews from a single inbox, allowing the manager to thank positive reviewers and engage with feedback quickly.
Multi-Location Dental Clinic Reputation Unification
Challenges:
A dental group with four locations struggled with an inconsistent online reputation. Each office had a different star rating, and there was no centralized process for generating or responding to patient feedback.
Solution:
Appointment-Based Automation: Sent automated email and SMS review requests 24 hours after a patient's appointment was marked "Completed" in the scheduling system.
Location-Specific Campaigns: Created separate review campaigns for each clinic, directing patients to the correct Google Business Profile for their specific location.
Centralized Monitoring Dashboard: Utilized the GHL dashboard to monitor reviews for all locations in one place, tracking average ratings and response times.
Website Testimonial Pages: Added location-specific review widgets to each clinic's page on the main website, building trust with potential new patients.
Home Services Contractor Trust & Credibility Builder
Challenges:
A local HVAC and plumbing company faced intense competition. They relied on word-of-mouth but were losing business to competitors with stronger online review profiles, making it difficult to win high-value installation jobs.
Solutions
Job Completion Trigger: Technicians mark a job as "complete" in their mobile app, which automatically triggers an SMS review request to the homeowner.
Technician-Specific Attribution: Review requests included hidden fields to track which technician performed the service, allowing for internal performance tracking.
Pre-emptive Issue Resolution: A feedback filter directed dissatisfied customers to a private form, alerting the service manager immediately to resolve the issue before a public review was posted.
Service-Specific Review Showcase: Used website widgets to display reviews tagged with specific keywords (e.g., "furnace installation," "emergency plumbing") on relevant service pages.
Real Estate Agency Agent Credibility Engine
Challenges:
A boutique real estate agency needed a way to systematically build the online reputation of its individual agents. Positive outcomes from closings were not being converted into the testimonials needed to attract new clients.
Solutions
CRM "Closed Deal" Trigger: Created a workflow that automatically sent a review request sequence when an agent moved a deal to the "Closed/Sold" stage in the agency's CRM.
Multi-Platform Links: The request email included simple, direct links for the client to leave a review on Zillow, Realtor.com, and Google.
Private Feedback Funnel: A filtering system allowed clients to privately voice frustrations about the transaction process, protecting the agent's public profile from third-party issues.
Agent-Specific Web Widgets: Each agent's bio page on the agency website was equipped with a widget that automatically displayed only their 5-star reviews.
Reputation Management is a service that uses an automation platform to help businesses actively manage their Google online reviews and ratings. It provides tools like a reputation management dashboard to monitor and improve a company's online presence.
The primary goal is to in an automated fashion systematically "generate referrals and reviews without being pushy". By improving the quantity and quality of reviews, businesses can enhance their online credibility and attract more customers.
The core strategy is to "Ask at the right moment, in the right way, with the right incentive". This ensures that requests are sent to happy customers when they are most likely to respond positively.
The system is designed to send requests at the point of peak customer satisfaction. According to the strategy, the perfect timing is:
Right after a success or positive milestone.
When customer satisfaction is highest.
After your business has delivered exceptional value.
The approach is designed to feel "natural, not forced". Each request is personal and specific to the customer's experience, acknowledges their satisfaction first, and makes leaving a review easy by providing a direct link. For example, a request might say, "Hi Maria! I'm so glad your kitchen renovation exceeded your expectations! Would you mind sharing your experience...?".
Yes, automation is a key component. The system is set up to send requests automatically, which is highly effective; data shows that "89% of referrals come from automated requests"
By implementing this strategic approach, businesses have been able to generate "340% more reviews".
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